Refund Policy

Thank you for shopping with us. Your satisfaction is our priority.

30-Day Return Policy

We accept returns within 30 days of the delivery date. To be eligible for a return, the item must be unused and in its original packaging.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with:

• Your order number
• A description of the issue
• Clear photos of the damage or defect

We will arrange a replacement or full refund at no additional cost to you.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Items that have been worn or used
• Items without original packaging
• Sale or discounted items (unless defective)

Refund Process

Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed within 5–10 business days to your original payment method.

How to Start a Return

Email us at [your email address] with your order number and reason for return. We will respond within 2 business days with return instructions.

GOVERNING LAW-

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of Spain.